While opening the Services Directory application or even at the time of connecting to a Web service, users may come across with the following error following message returns which will appear like this:

“Identity Error: Server could not authenticate the supplied identity”.

According to the TP-Link router support team, this issue simply applies to ArcGIS Server for the Microsoft .NET Framework.

Causes of this issue

• The ArcGISWeb services account has not been properly granted rights to the following message “Allow log on locally” in the local group policy.

• Click on the “Start ->Control panel ” and then double click on the “Network Connections”.

• Right click on the “Wireless Network Connection” icon and then directly go to the “Properties” section. 

• On the “Wireless Connection Properties” Window section, it is advised by TP-Link router technical support team that a user is simply required to click on the “Wireless Networks” icon.

• Selection is to be made on the users’ network and then go to the “Properties” section.

• In the next window, a user is suggested to click on the “Authentication’ tab but make sure you have “Enable IEEE 802.1x….” check box as “Unchecked”.

• Click on the “OK” icon. Then right click on the “Wireless Network Connection” and then click on the “View Available Wireless Networks” icon.

• Click on the “Refresh Network” list to view all the available wireless networks easily. A user is requested to select the correct network which they want to connect by simply double clicking on it or they can also click on the “Connect”

• If the wireless network is found to be on secured phase, then it will easily pop up a window asking users for the key/password first. At that time, users are required to enter the correct Key/Password and then click on the “Connect’ option

• Wait for a while till users are connected to this wireless network.

Explore our TP-Link professional support services to Troubleshoot Validating Identity Error in Windows XP

TP-Link router customer support technicians at our department work 24 hours 365 days in a year to resolve all types of TP-Link technical issues in a highly professional and customized manner. We are chosen as one of the most reputed and expert tech services firms by the users across the world that are ever-ready to fix your issues quickly by further solving related critical TP-Link queries by various communication methods. Our TP-Link router support team service is highly knowledgeable and possesses a deep technical expertise in solving every kind of TP-link technical error. Reach out us at our TP-Link toll-free number without any hesitation