As we all know that the Netgear router is regarded to be one of the best routers in the recent market but sometimes users face Netgear error 1628. This is a very common error that Netgear router users frequently confront. Basically, the error code 1628 is prompted when you try to connect the router with the Windows device. Even when your modem is not configured properly, you might also encounter the error. In addition, a virus attack can also develop this kind of issue in your device. With this error, you cannot connect your device with the router. Moreover, an outdated version of Windows OS or Router might lead you to this situation.
However, if you are encountering the same issue while using the Netgear router, then it is important to resolve the problem as early as possible. This article will help you in order to eliminate the error code 1628 quickly.
Easy Hacks to Eliminate the Netgear Error 1628
Every problem has some effective solutions. Therefore, in this case, there is no exception. You can fix the Netgear error 1628 with some effective steps. That is why we are here to help you out and provide you some technical solutions in order to solve the error code. Simply go through the discussed solutions and apply them accordingly.
Fix 1: Rename the InstallShield Folder
The first thing that you should try is to rename the installation folder and name it as an InstallShield. This is available under the Programs files. Hence, go through the following steps in order to do this.
At first, press the Windows key and the E key at the same time and hold it to open the Windows Explorer or File Explorer on your device.
Now, expand the My computer which is located on the right side of the window. Then, go to the following location named like C:\Program Files\Common Files.
After that, locate the Install Shield folder and right-click on it. Select Rename from the list. Next, change the folder name for example change from InstallShield to InstallShieldOLD and then hit the Enter button.
Finally, install and then use the application on your device and try to connect the network and check whether it is working or not.
Fix 2: Start the Windows in Safe Mode
Another troubleshooting method is to run the Windows in the Safe Mode. If you have the third party installed on your device, it might prevent to connect the internet connection and you will not be able to access any web pages as well. In order to resolve the issue, start the Windows in the Safe Mode. To start the Windows in the Safe Mode, go through the following steps which are stated in the section below.
At first, switch off the system and the printer as well. Wait for a while and press the power button to turn on the device. When the System is awake, press the Esc key continuously until a list of the menu will pop-up on the system screen.
Select the Safe Mode option from the list and hit the Enter button. Now your PC will open in the Safe Mode. After that, try to plug in the Netgear router and check whether it is working properly or not.
Fix 3: Disable the AntiVirus
Antivirus can block restrictions to a lot of processes in the system. Therefore, this can very well trigger the error code 1628. So, it will be best if you just disable the antivirus program. To do this, you need to go to the Settings option of the antivirus software. Once you are in that window, find out the Turn on/off the antivirus option. Once you find it, simply click on the Turn off the antivirus option using the toggle switch.
When you are done with this step, try to connect to the internet with the through the Netgear router and the error code gets resolved.
Fix 4: Update the Windows Operating System
Sometimes, the error 1628 can occur if you are using an outdated version of Windows Operating System. Hence, you need to try to update the OS and check the status of the error code. Therefore, follow the steps that are described in the following section in order to update the OS and fix the issue.
At first, go to the Windows main screen and tap on the Start menu. After that, type Settings in the search bar and hit the Enter button. Now, choose the Update and Security option from the Settings tab. A new window will pop-up on the system screen. Then, press the Check for the Update option to verify whether any suitable update available for your Windows version. If yes, then download the latest version and install it on your computer.
Once the entire process is completed, restart the system to run all the new changes. Now check the Netgear error 1628 gets resolved.
Fix 5: Upgrade the Driver for your Modem
If the above-discussed solutions do not help you to resolve the issue, then you need to upgrade the Netgear modem. Hence, go through the steps which are mentioned in the section below.
At first, press the Start button and type device manager in the search bar. Press the Enter button to open the Device Manager option on your device.
Expand the category and search for the Network Adapter section and right-click on it. Then choose the Update Driver option from the list. It will automatically find the updated driver.
In some cases, if the Windows is unable to find the updated version of the modem, then simply visit the Manufacturer’s website and enter the model name and number of the Netgear router. There will find the updated driver easily.
Download the latest version and install it on your device. Lastly, restart the system and reconnect the router to check it is working properly or not.
Fix 6: Turn Off the Auto-Turning Features
Firstly, press the Windows Start button and then tap on the Search bar. In the search box, type cmd and hit the Enter button to expand the Command Prompt window. Now, right-click on the option and select the Run as Administrator to start the Window. Now type the following command in the command box and press the Enter button.
Netsh interface TCP set global autotuning disabled
When you are done with this step, try to connect the internet connection and see if it works.
Hope that with all these solutions which are described in the above section are helpful in order to resolve the Netgear error 1628 in the proper way. Furthermore, if you are encountering any kind of difficulties while performing these steps, simply leave a comment in the comment section provided in the below.